Visit to MTNL Sanchaar Haat – A Must Read
Its been more than 3 weeks now that I visited MTNL Sanchaar Haat after a very long time. Usually I don’t go there as I pay my bills online. The reason I had to go there was that I moved house and wanted to request to move my Broadband connection to my new house. I was there twice and I would like to share some thoughts and experience with you all.
My first visit was quite short and simple. I took a form from the information counter and submitted it to the department who takes care of all the broadband movements. I was told that I would get my phone installed at my new house in 3-4 days. I remember it was Monday when I requested for the movement. Nothing happened for the next 5 days and I kept following up with them over the phone. The reason I was given for not being able to install the landline phone was that they did not have the wire. Even after 2-3 follow ups I got the same response over the phone.
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